Index:FAQ

From TapeTrack Wiki

Contents 1 The TapeTrack Database 1.1 What Database Does TapeTrack use? 1.2 Can TapeTrack use another Database? 1.3 Why does TapeTrack use the Berkeley DB? 1.4 Does the Berkeley DB support SQL? 2 TapeTrack Features 2.1 Does TapeTrack have billing support? 3 TapeTrack Architecture 3.1 What Platforms is TapeTrack available on? 3.2 TapeTrack Framework Server Platforms 3.3 TapeTrack Command Line Utilities 3.4 TapeTrack GUI 3.5 What language is TapeTrack written in? 4 TapeTrack Hardware 4.1 What machine specs do I need to run TapeTrack? 4.2 What barcode scanners are supported? 4.3 What radio headsets do you recomend? 5 Development and Support 5.1 How often are new versions released? 5.2 How are enhancements and bugs tracked? 5.3 Can I enter into an Escrow Agreement with TapeTrack? 5.4 Does TapeTrack have a development partner program? 5.5 Does TapeTrack partner with other software vendors? 5.6 Does TapeTrack have 24/7 Support? 5.7 Do I have to take up maintenence? 5.8 TapeTrack Limitations ?

[edit] The TapeTrack Database

[edit] What Database Does TapeTrack use?

The underlying database of TapeTrack is the Oracle Berkeley Embedded Database.

[edit] Can TapeTrack use another Database?

TapeTrack has been written with a database abstraction layer so that theoretically any database can be supported. That said, there are no current plans to support other databases.

[edit] Why does TapeTrack use the Berkeley DB?

The Oracle Berkeley Database is a robust embedded database. It was chosen for the following reasons:

• The Berkeley Database resides in the TapeTrack Server address space and does not require expensive cross address space calls to process data. What this means is that the TapeTrack Server is able to perform incredibly complex calculations and data cross referencing whilst remaining responsive and scalable.
• The Berkeley Database is open source and used by the world's leading IT companies including Google, IBM and Fujitsu.
• The Berkeley Database provides full transaction support to ensure data protection in the event of a system failure.
• The Berkeley Database is simple to maintain requiring no Data Base Administrator (DBA).
• The Berkeley Database is simple to backup and restore allowing recovery within a number of minutes.
• The Berkeley Database is availalbe on Windows, Linux and UNIX.

[edit] Does the Berkeley DB support SQL?

No.

[edit] TapeTrack Features

[edit] Does TapeTrack have billing support?

Yes. TapeTrack journals all billable activities. These journal files can then be processed to implement billing/charge-back.

The TapeTrack billing modules allow for incredibly complex billing models and can simply export data to software such as QuickBooks.

[edit] TapeTrack Architecture

[edit] What Platforms is TapeTrack available on?

[edit] TapeTrack Framework Server Platforms

• Win32 and Win64
• Linux
• Solaris.

[edit] TapeTrack Command Line Utilities

• Win32 and Win64
• Linux
• Solaris
• HP-UX.

[edit] TapeTrack GUI

Win32 and Win64.

[edit] What language is TapeTrack written in?

The TapeTrack Framework Server, Command Line Interface and Low Level API are written in C.

The TapeTrack Win32/Win64 GUI is written in C++ using MFC.

[edit] TapeTrack Hardware

[edit] What machine specs do I need to run TapeTrack?

[edit] What barcode scanners are supported?

TapeTrack supports any PS2 Wedge or USB Scanner. For more Details see Barcode Scanners.

[edit] What radio headsets do you recomend?

[edit] Development and Support

[edit] How often are new versions released?

[edit] How are enhancements and bugs tracked?

[edit] Can I enter into an Escrow Agreement with TapeTrack?

[edit] Does TapeTrack have a development partner program?

[edit] Does TapeTrack partner with other software vendors?

[edit] Does TapeTrack have 24/7 Support?

[edit] Do I have to take up maintenence?

[edit] TapeTrack Limitations ?